Our client is a successful and established importing company, who place a strong emphasis on maintaining their high performing, inclusive and positive culture. They are now seeking a customer service focussed dispatch coordinator to help coordinate their warehouse activities.
Working in a small team, your day to day activities will be varied, involving office based tasks as well as supporting the warehouse team.
Responsibilities include:
Interested? Send your CV and covering letter by clicking on the link.
Working in a small team, your day to day activities will be varied, involving office based tasks as well as supporting the warehouse team.
Responsibilities include:
- Managing transport activities including resolving customer enquiries
- Processing relevant documentation to service standards
- Organising the distribution of orders to various destinations
- Management of data entry
- Processing of procedures such as credit notes
- Respond to customer and supplier enquires
- Complaints management and communication with suppliers/managers
- Coordination with the warehouse team to ensure timely deliveries
- Minimum 3 years' experience in customer service and administration
- Experience raising and processing invoices
- Excellent customer service and strong interpersonal skills
- Good problem solving ability, able to investigate/troubleshoot issues
- Solid working knowledge of Microsoft Office
- Exceptional attention to detail
- Great verbal and written communication skills
- Self motivation and the ability to work under pressure
- Commitment and a desire to contribute in a team environment
Interested? Send your CV and covering letter by clicking on the link.